Cancellations must be made 24 hours prior to your scheduled tour. If you choose to cancel before that 24 hour period we can help you reschedule your tour (based on availability) or give you a full refund. Any cancellations within 24 hours (not weather based) will not receive a refund. Boat Tahoe has the right to cancel any tour based on weather. If a tour is cancelled based on weather you will receive your choice of a full refund or we will reschedule your tour based on availability.